IT Company in Ranchi, Jharkhand

MATROP PRIVATE LIMITED is an IT company based in Ranchi, Jharkhand. We set up software, websites and IT support for organisations in other towns of the state and for those with branches in more than one town, doing most of the work online and visiting when a task needs it.

Who it is for

Organisations in other Jharkhand towns, such as Jamshedpur, Dhanbad, Bokaro, Hazaribagh or Deoghar
Schools and colleges with more than one campus
Hospitals and clinics with branches
Retailers and distributors with shops and godowns in different towns
Companies with staff working at several sites
Institutions and government departments

Main features

Multi-branch software with branch-wise logins and a combined view for the owner
Online, desktop or mobile versions, as the product allows
Requirement discussion and product demo over a call
Data setup and migration done remotely
Staff training online, or on site where it matters
Support on WhatsApp, phone and email from the Ranchi team

Why MATROP. One Ranchi company handles every branch, so a change asked for in one town is made once and works in all of them. The written scope says which steps happen online and which need a visit.

Get a free consultation WhatsApp 9430106005

Quick facts

Company	MATROP Private Limited (brand name MATROP), a software and IT company in Ranchi, Jharkhand, working since 2016
This page covers	How organisations in other Jharkhand towns, or with branches in several towns, can work with an IT company based in Ranchi.
What MATROP offers	MATROP Private Limited handles requirement calls, demos, data setup, training and support from Ranchi, sets up multi-branch software with branch-wise logins, and plans visits for the tasks that need someone on site.
Suits	organisations in towns such as Jamshedpur, Dhanbad, Bokaro, Hazaribagh or Deoghar, schools and colleges with more than one campus, hospitals and clinics with branches, retailers and distributors with shops and godowns in different towns, companies with staff at several sites, institutions and government departments
Certifications	ISO 9001:2015 and ISO/IEC 27001 certified
Clients	600+ clients since 2016
Office hours	Ranchi, Jharkhand. Monday to Saturday, 10 am to 7 pm
Contact	9430106005 · Contact page

Working with a Ranchi IT company from another town

If your school is in Hazaribagh, your shop is in Dhanbad or your company has offices in three Jharkhand towns, you may wonder whether an IT company in Ranchi can look after you properly. For most software and website work, distance matters less than people expect. Requirements, demos, data setup, training and support can all be done over phone, WhatsApp and video calls. A visit is still useful for a few specific tasks, and this page explains which.

The work is run from our office in Ranchi. What we offer clients in other towns is a clear way of working that does not depend on being in the same building every day.

How remote implementation works, step by step

Here is how a typical software project runs when the client is outside Ranchi city.

First call: you explain the work and the locations involved. We ask who will use the system at each branch.
Sample documents: you send photos or scans of a bill, a fee receipt, a stock register or a salary sheet on WhatsApp or email, with personal details hidden.
Demo: if a ready MATROP product fits, we arrange a free demo using entries that look like yours, online or at our Ranchi office as agreed.
Written scope: you receive what is included, what you provide, which steps are online and which need a visit.
Setup and data: we set up branches, users and masters, and import your existing lists, such as students, items or employees, from Excel.
Training: staff at each branch are trained on their own screens, by role, online or on site as agreed in the proposal.
Go-live and support: the branches start using the system, and questions come to the Ranchi team on WhatsApp, phone or email.

Software for branches in different towns

Multi-branch work is where one company and one system help the most. Our ERP products use role-based logins, so a billing clerk in one branch sees only that branch, while the owner or head office sees every branch together.

Take a distributor with a godown in Ranchi and shops in Ramgarh and Hazaribagh. With the retail and distribution software, each shop bills from its own stock, stock sent from the godown is recorded as a transfer, and the owner sees sales, purchase and outstanding for all three places from one login. Without this, each shop sends a figure on WhatsApp at night and someone adds it up by hand. Our post on multi-branch stock control goes into the details.

A school with two campuses can be planned in a similar way: fee collection and attendance kept campus by campus, and a combined view for the management. Check the exact campus setup during the demo of the school management software, because every school arranges its fee heads differently. For staff spread over several sites, biometric attendance can pull logs from more than one device into one register; see biometric attendance across branches.

An online system needs a working internet connection at every branch. Check this honestly before choosing online over desktop. Where a branch has poor connectivity, tell us at the start so the setup can be planned around it.

When an on-site visit matters

Some tasks are fine online. Others go better with someone in the room. This table is a general guide. The written scope for your project will say what is planned.

Task	Online usually works	A visit helps when
Requirement discussion	Yes, with sample documents shared first	The process is complex and involves several departments
Product demo	Yes, can be arranged online	The whole management team wants to see it together
Data setup and import	Yes, from Excel or the old system's export	Old data exists only on a local computer nobody can access remotely
Staff training	Yes, for staff who already use computers	Staff are using a computer system for the first time
Biometric devices, printers, barcode scanners	Configuration, after a local person connects them	Devices must be mounted, wired and tested
Network, server or firewall setup	Rarely	Almost always; this is physical work
Go-live day	Yes, with someone on call	A busy counter cannot afford a slow first morning

Support after go-live across branches

After go-live, branch staff send questions on WhatsApp, by email or by phone on 9430106005. Because every branch runs on the same system, a change such as a new fee head, a new item category or a revised bill format is made once and applies to all branches. You do not need a separate vendor in each town.

MATROP works with government departments as well as private organisations. The same method applies there: a written scope, training for the staff who will actually use the system, and support afterwards.

When this is not the right arrangement

If you need a technician at your door within the hour for every printer or cable problem, keep a local hardware technician in your town for first-line help. We can handle the software side alongside them. If your branches have no reliable internet and cannot get it, an online-only system is not a good idea, and a desktop setup or a different plan is needed. If you have a single office inside Ranchi city, this page is more than you need; our main page for an IT company in Ranchi covers the full list of services.

Tell us your towns and the number of people at each branch, and we will tell you what can be done online and what needs a visit.

Tell us your branches and towns

Frequently asked questions

Requirement discussion, product demos, data import from Excel or an old system's export, and training for staff who already use computers can usually be done over phone, WhatsApp and video calls. You start by sending photos or scans of a bill, receipt or register with personal details hidden. MATROP Private Limited runs this work from its office in Ranchi, Jharkhand, and the written scope says which steps are online.

A visit is almost always needed for network, server or firewall setup, and when biometric devices, printers or scanners must be mounted, wired and tested. It also helps when staff are using a computer system for the first time, when old data sits on a local computer nobody can reach remotely, or when the process involves several departments. MATROP writes which steps need a visit into the project scope.

Multi-branch software uses role-based logins, so a billing clerk sees only their branch and the owner or head office sees all branches together. For example, a distributor with a godown in Ranchi and shops in Ramgarh and Hazaribagh can bill each shop from its own stock and record godown dispatches as transfers. MATROP's ERP products are set up this way, so the owner no longer adds up nightly WhatsApp figures by hand.

An online system needs a working internet connection at every branch, so check each location honestly before choosing it. If a branch cannot get reliable internet, a desktop setup or a different plan is needed. Tell the IT company about weak locations at the start so the setup is planned around them.

Not for software: when every branch runs on the same system, a change such as a new fee head or bill format is made once and applies everywhere. With MATROP, branch staff send questions to the Ranchi team on WhatsApp, by email or by phone on 9430106005. If you need a technician at the door within the hour for printer or cable faults, keep a local hardware technician for first-line help alongside MATROP.